Managed IT Services, Support & Consultancy
OneCall can help your business run more smoothly with managed IT services, whether you’re setting up a new office, moving to the cloud, exploring outsourcing options, or changing IT support providers. We provide managed IT services out of our offices in Christchurch, Dunedin, and Tauranga, with IT consultants travelling NZ wide to support a variety of clients, including SMEs, schools, charities and healthcare practices.
What we can do for you:
IT Infrastructure Design and Implementation
OneCall can supply you with the hardware and software products you need to ensure your business runs smoothly and efficiently.
Whether you are looking to replace aging hardware, alleviate storage issues, or simplify your backup process, OneCall has the expertise and the connections to provide you with state-of-the-art infrastructure and implementation.
OneCall has a proven track record in asset management. After assessing your current IT systems, we can show you what steps you need to take and when – including replacing on-premise services with hosted options, replacing damaged or outdated desktops, and remote monitoring of critical equipment. With OneCall you can be sure issues will be resolved quickly, and that preventative maintenance and updates are completed without interrupting your business.
Rather than being limited to a few players, OneCall works with a variety of brands to source the best products for our clients. We do the research to identify the optimal solution for you, and will always recommend products that are warranty-backed, easy to use, and long-lasting.
Cloud Transition and Managed IT Services
OneCall’s IT consultants have the experience and expertise to make your move to the cloud smooth and effective. Every business has unique needs, and you need to be sure that any transition to cloud-based services will help you better reach your goals and increase your productivity. OneCall can help you plan and implement your cloud transition in a way that makes the most sense for your business.
Moving services such as data storage or email to the cloud can save you money and greatly increase capacity. But it’s important that your data remains accessible to you and your clients, and that your experience as a user is simple and consistent. OneCall’s dedicated team can offer you consistent and reliable managed IT support as you make the switch.
IT Security Audits, Improvements & Management
Security may be the single most important aspect of your IT infrastructure – and yet it is often the most overlooked. A OneCall Security Audit can help you identify the strengths and weaknesses of your existing IT security arrangements and offer you practical help in improving them.
Businesses of any size can be targeted by hackers or other online criminals, and the forms that cyber-attacks take is constantly changing. So your security systems and policies need to be constantly changing too. Using specialist tools to gather data from your business systems, our experts can put together a comprehensive report on the current state of your IT security, and make specific recommendations about how to avoid vulnerabilities.
Our comprehensive antivirus protection package ensures we are alerted as soon as there is a suspected issue or breach. We are then able to respond quickly and get a resolution in place saving hours of work and minimising any potential disruption to your business. As part of this service we put a firewall in place, set up email filtering to avoid unwanted emails and cloud storage protection.